Shipping policy

Free shipping on every order. There is no minimum spend and no shipping charge at checkout.

Where we ship

We currently ship to Australia, Canada, New Zealand, Singapore, the United Kingdom and the United States. We are not able to deliver outside these six destinations; if an order is placed for another country we will contact you and refund it in full.

Delivery times

Delivery normally takes 6 to 12 business days. Delivery times vary by destination and can be affected by customs clearance, carrier delays and weather. These estimates are given in good faith and are not guaranteed.

Order tracking

You will receive a confirmation email when your order is placed and a second email with a tracking number when it ships. You can follow your parcel at any time using the Track your order page on our website.

Digital guides

PDF guides are delivered by email immediately after purchase, with a download link that is also available from your order confirmation page. Nothing is posted for digital items.

Customs, duties and taxes

Books are duty-free in most countries. Where import taxes or handling fees do apply, they are set by your country's customs authority and are the responsibility of the recipient. We are unable to predict or prepay these charges.

Addresses and delivery problems

Please check your shipping address carefully at checkout. We cannot redirect a parcel once it has been dispatched, and orders returned to us because of an incomplete or incorrect address can be reshipped at the customer's cost. If your parcel has not arrived within 25 days of dispatch, or arrives damaged, contact us at hello@resonancebooks.com and we will trace it or send a replacement.

Contact

Resonance Books, Block 21 Bukit Batok Crescent #24-84, Singapore 658065. Email: hello@resonancebooks.com